Promax Gutters Privacy Policy

Last Modified: May 29, 2025

Introduction

This Privacy Policy outlines Promax Gutters ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.promaxgutters.com ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for:

The performance of our contractual obligations toward you,
Providing you with requested services,
Protecting our legitimate business interests, and
Compliance with applicable legal and regulatory requirements.

By using the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to read this Privacy Policy carefully and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users:

1. Non-Personal Information

This includes technical information transmitted by your device (e.g., browser type, operating system, language preferences, access times) and aggregated usage information (e.g., pages viewed, interactions on the Site). This data does not identify you personally.

2. Personal Information

This includes information that identifies or can reasonably identify an individual. Examples include:

Contact Information: name, phone number, email address, and service requested.
Device Information: geolocation, IP address, unique identifiers (e.g., MAC address, UUID), and browsing behavior.
Form Submissions: Information you provide when filling out contact or service request forms.

How We Receive Information

We collect Personal Information in the following ways:

Directly from you when you submit forms or contact us on the Site.
Automatically via your interactions with the Site.
From third-party tools, such as analytics platforms.

How We Use Information

We do not sell or rent your information to third parties. We may use your Personal Information for the following:

To contact you via call, text, or email in response to service requests.
To respond to inquiries and provide customer support.
To improve our services and user experience.
To conduct analytics and research.
To send service-related updates and offers.
To comply with legal obligations or defend legal claims.

Mobile phone information will not be shared with third parties/affiliates for marketing/promotional purposes.

User Rights

You may:

Request access to your stored personal data.
Request correction or deletion of inaccurate or outdated information.
Object to our processing of your data.
Request a copy of your data in a machine-readable format.
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at: www.promaxgutters.com/contact

Retention

We retain your information as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies

We use cookies to enhance your experience, personalize content, and analyze traffic. Types of cookies used:

Session Cookies: Temporary, deleted when your browser closes.
Persistent Cookies: Stored on your device for future visits.
Third-Party Cookies: Set by analytics or advertising providers.

We also use Google Analytics to collect anonymous statistics about website usage. For more information on how Google uses this data, visit Google’s Privacy Policy.

Third-Party Information Collection

This policy applies only to our Site. We are not responsible for the privacy practices of other websites or services you may access through links on our Site.

How We Safeguard Information

We employ industry-standard safeguards, including encryption, firewalls, and secure servers, to protect your Personal Information. While we take reasonable measures, we cannot guarantee absolute security.

Data Transfer Outside the EEA

If data is transferred outside the European Economic Area (EEA), it is done in accordance with legal safeguards such as standard contractual clauses or adequacy decisions.

We may partner with advertising networks that display targeted ads based on your browsing activity. To opt out of interest-based advertising, visit:

Marketing

We may use your contact details to send you promotional messages regarding Promax Gutters services. You can opt out at any time by following the unsubscribe instructions in our messages or contacting us directly.

Even if you opt out of marketing, we may still contact you with transactional or administrative notices.

Corporate Transactions

If Promax Gutters is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. The receiving party will honor this Privacy Policy.

Minors

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us personal data, contact us at www.promaxgutters.com/contact

Updates to This Privacy Policy

We may update this Privacy Policy as needed. Material changes will take effect upon being posted on this page. Continued use of the Site after changes constitutes your consent to those changes.

How to Contact Us

For any questions about this Privacy Policy or your data, please contact:

Promax Gutters
Phone: 413-668-7458
Website: www.promaxgutters.com/contact